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About Hybricá
Support

Contact information

Please email us at: support@hybrica.in

Frequently Asked Questions

" For Peace of Mind "

What is your Returns & Refunds policy?

1. Return: We accept returns within 7-days of delivery, provided the handbag is unused and in its original packaging with tags. No, shipping charges for returns.

2. Refund: After inspection, your refund will be processed to your original payment method within 7-working days.

What are Shipping charges & Delivery timeline?

Shipping: We offer Free Shipping on all products across India. All products are shipped within 3-Working Days of placing your order.
Delivery: All products are delivered within 2-4 days to your doorstep by Delhivery Courier, as our trusted logistics partner.

What Payment methods are available & how do I know it's Secure?

1. Payment Methods: We accept various payment methods such as credit cards & debit cards of all major Banks, UPI, Paytm, Google Pay, and PhonePe.

2. Payment Gateway: Every transaction utilizes the Razorpay Trusted Payment Gateway for efficient and secure checkout.

Any Warranty or Repair services available?

1. Warranty: Every Hybricá handbag is covered by a 6-month warranty against manufacturing defects in materials and craftsmanship.

2. Lifetime Repairs: We offer lifetime repair services at a minimal cost, ensuring your handbag can be carried with pride for years to come.

How do I reach out Customer Support?

1. Via Quick chat bot. (Available 24/7)

2. Via Contact us: Fill the form

3. Via Email: support@hybrica.in.

Note:

Customer Service Hours: Monday-Friday, 11:00 AM to 6:00 PM (IST). Response Time: We strive to respond within 24 hours during business days.

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