Frequently Asked Questions
" Your Peace of Mind "
Returns & Refunds?
1. Return: We accept returns within 3-days of delivery, provided the handbag is unused and in its original packaging with tags.
2. Refund: After inspection, your refund will be processed to your original payment method within 7-working days.
Shipping & Delivery?
- Shipping: All products are shipped within 5-Working Days of placing your order.
- Delivery: All products are delivered to your doorstep by Delhivery, trusted courier service.
Payment Methods & Security?
- Payment Methods: We accept various payment methods such as credit cards, debit cards, UPI, Paytm, Google Pay, and PhonePe.
- Transaction: Every transaction utilizes the Razorpay Trusted Payment Gateway for efficient and secure checkout.
Warranty & Repairs?
1. Warranty: Every Hybricá handbag is covered by a 3-month warranty against manufacturing defects in materials and craftsmanship.
2. Lifetime Repairs: We offer lifetime repair services at a minimal cost, ensuring your handbag can be carried with pride for years to come.
Customer Support?
- Email: support@hybrica.in.
- Customer Service Hours: Monday-Friday, 11:00 AM to 6:00 PM (IST).
- Response Time: We strive to respond within 24 hours during business days.
